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Finding And Selling Ecommerce Clients: The Complete Guide


In recent years, ecommerce has become an increasingly popular way for businesses to sell their products and services. There are many reasons why ecommerce clients are valuable, including the fact that they are typically more engaged with the product or service, they are more likely to make a purchase, and they can be easily reached through online channels. Furthermore, ecommerce clients often have a higher lifetime value than traditional retail customers.

Ecommerce clients are valuable because they are typically more engaged with the purchasing process, they have a higher lifetime value, and they are more likely to refer other customers. They are also less price sensitive and more brand loyal. Engaged clients are important to ecommerce businesses because they result in more sales and larger order values.

How To Find Ecommerce Clients

As an ecommerce business, you need to find clients in order to sell your products. While this may seem like a daunting task, there are several ways that you can go about finding ecommerce clients.

One way to find ecommerce clients is by using online directories. There are many online directories that list businesses by category, making it easy for potential customers to find you. Additionally, many of these directories allow you to list your website and contact information, so be sure to take advantage of this opportunity.

Another way to find ecommerce clients is through social media. Social media platforms like Twitter and LinkedIn offer great opportunities for networking with potential customers. By actively engaging with potential customers on social media, you can build relationships and eventually turn them into paying customers.

Finally, consider attending trade shows and other events that are relevant to your industry.

How To Qualify Ecommerce Clients

As an ecommerce seller, you need to be choosy about the clients you work with. Here are a few tips on how to qualify ecommerce clients.

  1. Do your research. Make sure you know everything there is to know about the potential client, their business, and their needs.

  2. Ask for referrals. Talk to other businesses in the same industry and see if they have any recommendations.

  3. Get a signed contract. This will help protect you and your business in case anything goes wrong during the project.

  4. Set clear expectations. Before starting work, make sure both you and the client are on the same page about what needs to be done, when it needs to be done, and how much it will cost.

  5. Have a trial period. This will help both you and the client determine if there are any issues or problems that need to be addressed.

  6. Put everything in writing. Make sure all agreements, discussions, and obligations are clearly laid out in a written contract.

  7. Get it in writing. Get the client to sign and agree to any verbal agreements or special requests.

  8. Be cautious with online payments. Make sure all online payments go through an escrow account and be wary of using wire transfers for large amounts of money.

  9. Ask for references. If the client has a good track record and has been in business for a while, ask to speak with some of their previous clients.

How To Approach Ecommerce Clients

As an ecommerce seller, you need to be able to find and land clients that are a good fit for your products or services. But how do you go about finding and approaching potential ecommerce clients?

Here are a few tips on how to find and approach ecommerce clients:

  1. Use online tools and resources. There are a number of online tools and resources that can help you find potential ecommerce clients, such as LinkedIn, Twitter, and Google+.

  2. Attend industry events. Attending industry events is another great way to meet potential ecommerce clients. This gives you the opportunity to network with people in your industry and learn about new trends.

  3. Get involved in online communities. Getting involved in online communities related to your industry is another great way to connect with potential ecommerce clients.

The Sales Process For Ecommerce Clients

There are a few things to keep in mind when trying to sell to ecommerce clients. The first is that they're often looking for someone with a specific skill set, so it's important to be able to identify your niche and focus on that. Secondly, they're often price-sensitive, so it's important to be able to offer competitive rates. Finally, it's also important to be able to build relationships with potential clients and show them that you're invested in their success.

If you can keep these things in mind, you'll be well on your way to landing ecommerce clients. The best place to start is by freelancing platforms like Upwork or Fiverr. There, you can create a profile that showcases your skills and experience. You can also search for ecommerce-specific projects and proposals.

Post-Sale Follow Up With Ecommerce Clients

As an ecommerce business owner, it's important to follow up with your clients after a sale has been made. This helps to build strong relationships and keep your customers coming back. Here are a few tips on how to effectively follow up with your ecommerce clients:

  1. Send a thank you note. A simple thank you note can go a long way in showing your appreciation for your customers' business. Be sure to personalize the note and make it specific to their purchase.

  2. Stay in touch. Once you've made a sale, stay in touch with your customer by sending them periodic emails or newsletters. This will keep them updated on new products and deals, and remind them that they're valued customers.

  3. Offer support. If your customer has any questions or problems with their purchase, be sure to offer prompt and friendly support.


Ecommerce clients are valuable for a number of reasons. They are typically high-spending customers who are comfortable making purchases online. They are also usually very engaged with the brands they buy from, and appreciate the convenience of being able to shop from home.

Ecommerce clients tend to be very loyal to the brands they love, and can be a great source of referrals.

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